Description :
POSITION SUMMARY:
Responsible for developing and establishing company wide Quality System, ensuring that all products manufactured are in accordance with the company's quality assurance program and quality/reliability standards satisfy customer specifications and expectations
SPECIFIC RESPONSIBILITIES:
1. Responsible for the development, implementation and strict adherence to a quality assurance program. Develops and/or reviews standards, policies and procedures for all functions and departments involved with or related to the production of all products. The Quality Assurance Manager has the ultimate authority and decision over the shipment of any product or products and accepts the responsibility for products being in compliance with all regulatory and company standards.
2. Reviews and resolves quality control problems/concerns with company managers and others including vendors, customers, quality control personnel and any personnel related to production. Coordinates and assists with vendor inspections.
3. Participates in the review of all design, manufacturing, purchasing, and test documentation to assure conformance to quality control standards. This can include review of drawings, specification sheets, production procedures, testing and inspection standards, vendor inspections and customer contract specifications. Reviews and oversees implementation of engineering change notices and related document change control. Makes recommendations regarding facilities, equipment, personnel, procedures and systems to carry out quality control function.
4. Periodically inspects completed quality control checklists, forms and other documents; randomly inspects and verifies quality control checks for conformance to prescribed standards; and maintenance of quality control records.
5. Schedules and performs quality assurance audits and reports findings to the President, Director, Finance & Operations, and Manager, Production & Test; develops corrective action plans and oversees timely resolution.
6. Prepares and reviews complaint (quality) trends. Reports serious or repeated failures or unreliability in quality of products. Recommends corrective actions or plans/programs for overall defect reductions in products. Reviews complaint trends and product/component failure analysis; reviews corrective actions with appropriate personnel.
7. Prepares reports and other documentation required by regulatory agencies and to support the quality assurance function
ORGANIZATIONAL COMPONENTS:
Directs quality related activities with Manufacturing, Engineering, Purchasing and Customer Service.
EDUCATION, EXPERIENCE, COMPETENCIES & QUALIFICATIONS REQUIRED:
* A college degree is required with a major in engineering preferred.
* 5 or more years in quality system development and maintenance including experience with ISO9000 series and TQM implementations.
* Proficiency with PC, Office Products. Ability to analyze data, create charts and other visual aids. Ability to develop and deliver training.
* Excellent written/oral communication skills and ability to work well with people are essential. Good leadership skills required.
PHYSICAL & ENVIRONMENTAL FACTORS:
Physical Requirements: Lifting, climbing, standing, equipment and/or motor vehicle use.
Environmental Factors: Work will involve working part of the time in non-air conditioned warehouse, manufacturing and testing areas. Occasional travel to customer or vendor sites