Description :
Background
The Individual Sales Centre is key in achieving the company’s 2009 goal of achieve 5 million lives covered, £1.5 billon income and leading in customer advocacy.
The ISC is a high profile and high pressure environment to work in, consequently communications within the department are crucial in order to ensure regulatory compliance and to provide the sales teams with the information they require on a day to day basis.
The role
Key Accountabilities for the role:
1. General communications – ensuring that key information is delivered to the appropriate people within Individual Sales in a timely and effective manner.
2. Provide communications support for projects affecting the ISC.
3. Maintain and update the content of the Individual Sales intranet site to ensure it contains the appropriate information to meet our sales and regulatory targets.
4. Liaise with Marketing to ensure that any marketing campaigns impacting Individual Sales are set up and appropriately communicated to the sales teams in a timely manner.
5. Ensure that the environment of the Individual Sales Centre includes informative, inspirational and up to date displays. To include monthly/annual targets, celebrating success and information for team members.
6. Assist in the management of any visits to the ISC, particularly where these concerns external visitors. Ensure that the appropriate people are involved and liaise with them to conduct the visit. Responsibility for Team Manager Experience programmes
7. Raise the profile of the ISC and celebrate its success throughout AXA PPP healthcare.
8. Help to manage the ISC events by liaising with the central events team
Skills, knowledge and behaviour
1. Good written and verbal communications skills.
2. Strong ability to multi-task
3. Able to work independently
4. Strong interpersonal skills.
5. Dreamweaver web design skills (advantageous)
6. Basic understanding of marketing campaigns and processes.
7. Strong overall IT skills (esp. Microsoft Office applications and Visio)
8. Good influencing skills
Key departments you’d be working with:
Marketing (including Affinity/Budget)
Commercial
Internal Communications
External and internal visitors to the ISC
Central events management team