Description :
Position Summary:
To ensure prompt and efficient access to hospital care, by providing exceptional service to customers during the registration experience. Create a customer focused environment through effective communication with patients and guests. Accurately collect reimbursement information for clinical care and reimbursement.
Principal Accountabilities and Job Duties:
Demonstrates Job Knowledge
Core Values
Registers in-patients and out-patients, within expected timeframes, by obtaining complete and accurate information for the initiation of legal medical and financial records.
Ensures excellent internal and external customer satisfaction through clear, caring, professional communication with patient, family, physicians and other hospital personnel.
Contributes to the efficient daily operation of the department.
Ensures compliance with regulatory guidelines, including federal and state regulations, as well as, accrediting agency requirements.
Adheres to the organization's Core Objectives which have been established by Missouri Baptist Medical Center. Job responsibilities may be adjusted at any time to align with these Objectives.
Drives Service Excellence
Puts Customer First
Communicates Effectively
Values Diversity and Teamwork
Ensures Safety
Gets Business Results
Promotes Continuous Improvement
Works to Reduce Costs
Organizes and Maintains Records
Takes Accountability
Adapts to Change
Takes Responsibility for Learning
Personal Accountability
Requirements: Skill Requirements:
Computer ,0 to 1 Year of Experience(Required)
Keyboarding Skills at 35 Net WPM ,0 to 1 Year of Experience(Required)
Education Requirements:
High School or Equivalent GED(Required)
Associates - General(Preferred)
Work Status:Part-Time Hours:32 (per two week cycle) Regular Shift:Days Additional Shift Information:Saturday, Holidays Other Information:
Position open in Admitting/Out-patient Registration; alternating schedule - 0600-1430, Monday and Tuesday week 1; 0600-1430, Monday and Saturday, week 2; rotating holidays
