Description :
Information Management and ConsultNC Product Manager Job Description
The Information Management and ConsultNC Product Manager is responsible for supporting the Senior Product Managers for Information Management and ConsultNC. The Senior Product Manager is directly responsible for managing the profit & loss for Information Management and ConsultNC and other electronic payments products in the Commercial Bank. A critical aspect of the responsibility is understanding the needs of the relevant customer group and creating product development and sales strategies to meet those needs. The Product Manager will plan, develop, and execute programs designed to achieve fee revenue for the Information Management and ConsultNC product set and balance growth. Other key responsibilities include working with COIS, vendors, marketing and other teams to prioritize, plan, develop, and communicate Information Management and ConsultNC programs to the Commercial Banking/Treasury Management sales and support teams. Job responsibility also includes oversight of the operational delivery of the product including platform capacity planning and management.
In addition the Senior Product Managers also perform the following functions, which the Information Management and ConsultNC Product Manager will also be engaged in:
Set pricing and participate in making local pricing decisions as driven by market competition and high volume considerations.
Routinely lead teams/task forces
Manage vendor relationships.
Lead multiple functional groups TM Sales, Commercial Banking Sales (RMs), COIS, Marketing, Legal/Compliance, etc to influence, develop, and implement product initiatives, and develop strategies or address complex problems or business opportunities that would impact financial performance.
Engage Credit, Legal/Compliance and other groups to ensure risk management of products.
Meet with clients; sales calls, product effectiveness calls and client satisfaction calls.
Develop business plans for Information Management and ConsultNC, including tactical plans for marketing, operations, sales & promotions, product enhancements and development, etc.
Manage product work plan for product conversions and migrations. Act as subject matter expert for all training initiatives.
Coordinate development of regular financial forecasts for each product. Forecast projections include revenue and net income. Ensure regular analysis of assigned product revenue and growth. Utilize analysis to refine products. Prepare and present updates to management.
Participate as needed in geographic market reviews, competitor reviews, due diligence, conversion/consolidation efforts, contingency planning, or other taskforce initiatives to represent requirements of Commercial Banking Product Management.
Position requires:
Basic knowledge and development aptitude for theory and practice in a highly complex field.
Understanding of all disciplines involved in running a business: P&L management, marketing, operations, sales, etc.
Strong communication and presentation skills.
Expertise in project management.
Expertise in driving change in a large organization.
