Description :
Location
Chicago, IL
Virtual Office/Telecommute?
(Things you should know about Virtual Office)
Virtual Work Possible
Shift
First
Business Unit
Corporate
Division
Human Resources & Admin
Program
Organization Effectiveness
Occupation Title
Human Resources
Skills Management Title
Organization Development
Job Classification
FARFP5
Job Type
Non-Management
Experience Level
Senior Level (15+ years of experience)
Exemption Status
Exempt
Union
No
Security Clearance Required?
(Security Clearance definitions)
No Security Clearance Required
Work Eligibility Required?
Yes
US Person Status Required?
Yes
Export Control Required?
Yes
Relocation Money Available?
No
Date Posted
04/03/2008
Closing Date
(Things you should know about closing dates)
05/27/2008
Position Description
A Level 5 Organizational Effectiveness (OE) consultant provides OE services enterprise-wide to Business Unit and company leadership. Services include: Organization Design, Work Design and Metrics, Job Design, Change Management, Executive Coaching, Conflict Mediation, Organization Culture Assessment and Development, Leadership Team Development, Strategy and Strategic Business Model Development. An OE consultant will have demonstrated successful experience in each of these areas in a large, complex organization with global partners and customers, and complex regulatory requirements. In addition to consulting services, responsibilities include contributing to the development of one (or more) of the Organization Effectiveness practice groups by bringing new models and best practices in those areas to our HRG partners. Skills and abilities include strong interpersonal skills that quickly build trust with clients and their larger systems, ability to quickly grasp politically complex organizations, ability to rapidly learn a business and its market challenges, ability to influence and persuade without formal authority, and proven ability to expand one's sphere of influence. Will have working knowledge of tools, models, and methods in each of the service areas, and a demonstrated ability to customize and/or design new tools, methods, etc. where existing tools and methods are of limited utility. In addition, will have demonstrated ability to do the following: Use Systems Dynamics and value network analysis with clients to help them understand the complexity of interactions in their organization(s). Plan and implement large system solutions. Adapt methods to achieve business results. Successfully lead a team of consultants engaged in enterprise-wide, interdisciplinary change efforts. Successfully lead a practice group to achieve required results while maintaining a positive, collaborative work environment. Mentor and shadow consultants with colleagues that are less experienced to further their development. An OE Consultant will have a track record for successful contract and delivery of OE services which deliver measurable business results.
Competencies
General/Leadership
[ + ] Adaptability
Fully understands and usually helps shape changes in own and fellow team leaders' work and situations; is frequently called upon to explain the logic or basis for change to other team leaders and/or interorganizational teams; is seen as an expert on information about changes affecting own and fellow team leaders' jobs; frequently mentors fellow employees and team leaders around the change. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow team leaders and external customers. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.
[ + ] Applied Business Knowledge
Possess advanced knowledge and understanding of the business and key external market drivers that have an impact on the business, including macro economic indicators, channels of distribution, competitors, customer fitness for use, suppliers, etc. Effectively organizes information to understand the specifics of all operations and processes including sourcing, logistics, manufacturing, bill and collect, order fulfillment, cash application, materials planning, labor relations, safety, etc. Viewed as an expert in understanding the industry and the factors that can affect regional and corporate goals; advises others including top management in using industry knowledge for planning and decision-making.
[ + ] Build Positive Relationships
Leads efforts to consistently and proactively build effective working relationships with other team leaders, managers and internal employees. Probes for and provides information to clarify situations. Consistently and proactively seeks and expands on original ideas from fellow team leaders, managers and other internal employees enhances others' ideas, and contributes own ideas about the issues at hand. Places higher priority on team, project, and/or organization goals than on own goals. Is called upon to mentor others in gaining agreement from fellow team leaders, managers and internal employees to support ideas or take partnership-oriented action; uses sound rationale to explain value of actions. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions.
[ + ] Building Trust
Viewed as a role model in demonstrating honesty, keeping commitments, and behaving in a consistent manner. Consistently and proactively shares thoughts, feelings, and rationale so that other team leaders, managers and internal employees understand own positions. Consistently listens to others and objectively considers others' ideas and opinions, even when they conflict with one's own. Consistently treats people with dignity, respect, and fairness; gives proper credit to others; stands up for deserving others and their ideas even in the face of resistance or challenge.
[ + ] Change Management
Consistently and proactively encourages other team leaders, managers and internal employees to question a wide range of advanced work processes or assumptions, ask 'why' until underlying cause is discovered, and involves stakeholders in continuous improvement actions and alternatives. Consistently remains open to ideas offered by others. Proactively supports and uses good ideas to solve problems or address issues. Recognizes and rewards other project leads, managers and interorganizational employees who make useful changes. Guides other project leads, managers and internal employees to overcome resistance to change; shows empathy with people who feel loss as a result of change. Seen as an expert in minimizing complexities, contradictions, and paradoxes or reducing their impact on other project leads, managers, and internal employees, helps to establish direction and smoothes the process of change.
[ + ] Coaching/Teaching
Consistently and proactively clarifies expected behaviors, knowledge, and level of proficiency by seeking and giving information and checking for understanding; provides advanced instruction, positive models, and opportunities for observation to help team leaders, managers and internal employees develop skills; encourages questions to ensure understanding. Consistently and proactively gives timely, appropriate feedback on performance; reinforces efforts and progress. Consistently and proactively establishes good interpersonal relationships by helping team leaders, managers and internal employees, feel valued, appreciated, and included in discussions.
[ + ] Collaboration
Mentors others in working effectively and cooperatively with team leaders, managers and internal employees; consistently and proactively establishes and maintains good working relationships by actively involving team leaders, managers and internal employees and helping them feel valued, appreciated, and included in discussions. Places higher priority on team and organization goals than on own goals. Offers to provide assistance and/or thought leadership to other project team leaders when doing so would benefit the organization.
[ + ] Communication
Consistently and proactively clarifies purpose and importance; stresses major points; follows a logical sequence. Guiders others in keeping their audience thoroughly engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Frames highly complex and or advanced information in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Regularly seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Attends to both direct and indirect messages from others; correctly interprets messages and responds appropriately. Mentors and advises fellow project leads and other internal employees on effective communication techniques.
[ + ] Political Awareness
Is an expert at understanding political realities, which are not necessarily obvious. Expertly navigates the political consequences of actions; assesses the political environment and potential ramifications when presenting ideas and taking actions; effectively manages ideas and actions to effectively navigate the political environment. Engages others to fully understand the views and positions of stakeholders on key issues; establishes support for recommendations and actions before officially presenting ideas or taking action; positions recommendations and/or actions to manage reactions.
Technical
[ + ] Analytical Skills
Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the business unit level.
Education and/or Experience
Bachelor's degree and 15 years' related work experience, a Master's degree and a minimum of 13 years' related work experience or an equivalent combination of education and experience.
Other Job related information
This job is virtual and applicants from other areas where Boeing has business locations will be considered. A Master's degree in Organization Development, I/O Psychology, Organization Behavior, Applied Behavioral Science, or comparable is preferred. Certification in assessment instruments is desired. Moderate to heavy travel to client locations is required.