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| NPR Job Vacancy
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Details Of Job Vacancy with NPR
Posted on: Jun-30-2008 See all Jobs with NPR |
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Details |
Position:
Service Center Support- Analysts
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Job Description:
JOB TITLE: SERVICE CENTER SUPPORT- ANALYSTS
LOCATION: DUBLIN,OH
TYPE: CONTRACT- 3-6 MONTHS DURATION/POSSIBLY LONGER
SALARY: $18-$20/HR
JOB SUMMARY
Several Service Center Support Analysts- needed immediately. This is a contract position (3-6 months possibly longer) duration. Position is within a 24/7 support service center environment located in the Dublin area with multiple positions available. The need is for 1st shift -(8am-4pm) and 2nd shift -(11a-8p).
EXPERIENCE
- Microsoft Windows 95/98/NT/2000/XP
- Microsoft standard desktop applications including Word, Excel, PowerPoint, Exchange, Visio, Project
- Customer interaction
- Troubleshooting PC hardware issues including modems, monitors, printers, hard drives, PDAs
- Fundamental understanding of networking including Novell, NT, TCP/IP, WINS, DNS
- Troubleshooting web browsers and security settings
- Using AS/400 applications
- Wireless communication support
Ability to react to dynamic industry and rapid changes in information technology.
Flexibility and adaptability.
Ability to maintain customer focus in the midst of difficult circumstances.
Ability to manager multiple priorities in a fast-paced environment.
WORK ENVIRONMENT
The organization is a very fast-paced, changing environment. Superior customer service skills are required. Position requires ability to work independently as well as within groups. Sensitivity to accuracy, timeliness, and professionalism in all areas of support activity is imperative.
Standard business work environment. After hours availability for communication and escalation is required. On-call availability and flexibility to work on a varied shift rotation (24x7).
FOR IMMEDIATE CONSIDERATION EMAIL RESUME TO : NPR.TEAM@VERIZON.NET
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| Company Informaton |
| Job Location |
Dublin, OH |
| Company Name |
NPR |
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