Description :
Description
With the creation of the first commercially successful self-scouring steel plow in 1837, John Deere made it possible for America's pioneering families to grow food. From this simple, yet monumental beginning has sprung a company that helps feed humanity all over the world. Our business rests on the design and technology of innovation, developing and manufacturing advanced agricultural machines that are as technologically advanced as they are rugged, providing great value to our customers. Today, John Deere is the world's leading manufacturer of agricultural equipment. John Deere Agriculture touches the lives of countless farmers throughout the world who use our equipment to produce food, fiber and fuel to help improve the lives of families, communities and economies worldwide. View location information to learn more about the area.
One of the benefits of working at John Deere is our comprehensive career development program. Our employees' internal resumes are accessible on-line by managers and human resources, allowing them to match employee interests with company needs-in short, getting the right people in the right jobs, at the right time.
John Deere Phoenix International is seeking a Warranty and Reliability Analyst to provide complex analysis of product problem data to support decisions and product improvements. Analysis of the similarities and differences of multiple electronic product lines and applies the knowledge as a unit expert in warranty/reliability analysis. In this position, you will:
Serve as a warranty expert in providing information to product teams so design modifications and improvements can be implemented.
Conduct complex, specialized analyses of product problem and reliability data such as warranty coverage and component life and repair cost estimates.
Monitor complex new reports and metrics using innovative approaches.
Participate on process teams in the product problem resolution and reliability areas.
Responsible for estimating and calculating returns and allowances for current product improvements.
Communicate with customers regarding the plans and results of warranty projects.
Qualifications
Education
Bachelor's degree in Statistics, Accounting, Marketing, or any engineering discipline or equivalent experience.
Required Skills and Experience
Experience working as an active team member on large projects.
Ability to interface with the end customer to better understand their experience with the product.
Willing and able to travel up to 25%.
Desired Skills and Experience
Understanding of John Deere Warranty systems.
Understanding of John Deere Product Lines.
Understanding of Agriculture or construction industry.
Ability to organize and influence individuals outside of the organization.
Knowledge of Six Sigma methodologies and tools.
The information contained herein is not intended to be an exhaustive list of all responsibilities, duties and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. They may vary from position to position.
Summary
Job Field Product Support
Locations North Dakota-Fargo
Organization Agriculture Equipment
Schedule Full-time
Shift Day Job Additional Information
Posting Date Jul 9, 2008, 06:25 PM, Montreal, New York, Washington D.C. - (UTC -5:00)
