Description :
Working in Nike Retail will be rewarding, it will be challenging, it may well be a step towards something bigger, but it is most definitely not just another job. You'll be an ambassador of the Nike brand -- everything we stand for: drive, determination, the unyielding commitment to excellence, these all will be a part of your everyday experience. We're committed to making every customer's experience a rewarding one, and as a member of our retail team, your contributions are a big part of our success.
As our Department Manager, you'll effectively lead and manage a specific zone within the store to achieve sales, profit, growth, customer service and expense-management goals in accordance with Nike Brand at Retail. You'll monitor and optimize key initiatives related to sales, revenue, wages, SG&A, shrink and margin. You'll be responsible for proactively recruiting and hiring top talent. You'll also participate in new hire training and lead ongoing training during huddles and as part of a daily coaching strategy. You'll establish performance goals and be responsible for the overall leadership and development of your staff in meeting performance expectations and in their career development. You'll also support an in-store culture that brings the Nike brand to life by developing service strategies and consistently motivating and inspiring the team. In addition, you'll ensure execution of merchandise presentation and product flow plans to maximize sales while maintaining effective partnerships with key store and retail partners to support store goals and consumer needs.
Requirements for the position include:
- 2+ years' general retail experience
- Bachelor's degree or 2 years' additional retail/service experience in lieu of a degree
- Minimum of 1 year supervisory/lead experience
- Extensive experience leading the delivery of a high level of customer service in a brand retailer
- Ability to recruit, lead and manage teams
- Experience in coaching and counseling employees
- Ability to communicate in English
- Proficient with all Microsoft Office products
- Ability to work all weekends, evenings and holidays as needed
- Ability to, with or without accommodation, have the proficient use of both sensory perception/clarity and muscle control/coordination. This may include vision (near, far, color, glare control), hearing (auditory attention, sound localization), speech, strength, agility, dexterity, flexibility, steadiness or reaction time
- Nike retail/service experience is preferred
To ensure that we continue to hire competent, ethical and trustworthy individuals, all candidates must successfully complete a thorough background investigation prior to receiving any final offer of employment from Nike.
Of course our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.
We're interested in learning more about you and appreciate you taking the time to apply online.
Nike is committed to employing a diverse workforce. EOE/M/F/H/V