Description :
Grade Level 3 $21,282-$28,918 DUTIES AND RESPONSIBILITIES 1. Interacts with our lobby and telephone customers; identifies customer's needs, supplies information and direction; possess working knowledge of bank products and services, actively participates in cross servicing programs. 2. Handles routine customer paying and receiving transactions, such as cashing checks, taking checking and savings deposits, selling cashier checks and traveler checks, and processing of bank card cash advances according to bank guidelines, within authorized limits and with appropriate approvals. 3. Processes night drop deposits, logs in under dual control, per approved bank guidelines; processes and validates various transactions. 4. Handles entry and payments for safe deposit boxes and follows proper procedures; obtains appropriate identification; and processes necessary paperwork and data entry materials. 5. Assures all banking compliance standards are met and attends required training. 6. Obtains job enhancement courses twice per year. 7. Performs other duties as assigned. ENVIRONMENTAL / PHYSICAL / MENTAL REQUIREMENTS A Tellers work is in a busy, noisy and distracting service area. Much of his/her day is spent on his/her feet. An operation of diverse banking equipment requires excellent eye-hand coordination, dexterity and flexibility. Tellers must be able to verbally communicate instructions and information clearly concisely and accurately to our customers and to their co-workers. Due to the potential for robbery and other fraudulent activity, they must possess excellent peripheral vision and hearing and be able to quickly assess danger to themselves or others and act appropriately, according to bank security guidelines. They are also required to bend over and kneel frequently. In addition, these individuals must be able to read and comprehend sometimes complex operations specifications and details to process transactions accurately, while providing security awareness at tall times. Lifting (in the form of coin) up to 50 pounds may be required. QUALIFICATIONS * 1+ years experience in community banking preferred. * Ability to work as a team member required. * Demonstrated proficiency with cash handling required. * Demonstrated attention to high quality customer service and details required. * Proficiency with computers; ability to problem solve required. * Ability to recognize cross-selling opportunities required. * High School Diploma or equivalent required. TEAM MEMBER STATUS DESIGNATION Non-officer; regular; non-exempt; hourly