Posted on: Aug 06, 2008 See all Jobs with thePlatform

Position : Technical Account Manager

Description :
thePlatform is an industry-leading provider of digital media publishing solutions. thePlatform is headquartered in Seattle and was founded in 2000. The company's flagship product, thePlatform Media Publishing System (MPS), is the industry's most comprehensive solution for media & entertainment, mobile and enterprise customers. With MPS, customers can publish digital media anywhere - over any network, to any device. Custom feature enhancements and seamless systems integration are simple using the Web services-based MPS SDK. We are looking for a unique individual to fill our Technical Account Manager position. This role is very diverse, with the successful applicant being able to perform a variety of tasks that are both technical and social: helping to chart a client's strategic use of thePlatform's Media Publishing System, helping customers implement and configure their account, troubleshooting a current implementation, writing small scripts using thePlatform's SDK, gathering/prioritizing new feature requests, working with customers to understand timelines and setting proper expectations. Responsibilities · Written Updates on customer accounts to Executive Steering Committee- These can include but are not limited to: Latest news, contacts, issues, new requests, features being released, etc · Formal Routing of Customer Requests to engineering, sales or support as needed · Communication to the customer regarding new features and releases of thePlatform MPS · Documentation of current customer practice · On Site Visits Requirements: · 2-4 years Account Management or similar experience · Experience working as a developer or program manager · Experience using XML · Experience with web development technologies such as DHTML and Flash. · Technical Understanding of Web Services, current trends in the Mobile and Broadband Marketplace · Ability to multitask effectively · Clear concise communication · Good verbal and written skills · Patience and understanding · Preferences: · Knowledge and ability to develop in .Net (C#) or Java · Strong understanding of web development technologies like javascript US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor or transfer H-1B candidates at this time. This position will be filled at thePlatform headquarters in Seattle, WA. thePlatform offers competitive compensation and benefits. To apply please go to the link below and search for "Technical Account Manager thePlatform Seattle": [link removed] ?sap-client=500&rcfid=CMCST

Company Name : thePlatform