Description :
Business Markets Business Communication Consultant Job Purpose This position reports to Business Markets Sales Management. The Business Communication Consultant's (BCC) primary focus is on the small business market, defined as those businesses with 1-10 employees. The BCC manages all aspects of the sales process within the target market. BCCs will be assigned a territory, a module of accounts and act as the business subject matter expert in an assigned retail store. The majority of time will be spent on customer appointments (minimum of 5 per day) and prospecting for new customers (minimum of 40 contacts per week). Attendance is required in this position. Essential Functions Business Sales / Activity Management (85%) Developing sales (account) plans, position with customers, understanding customer needs, designing solutions, presenting proposals and closing sales Following overall segment sales strategies as well as specific account sales strategies in order to achieve assigned sales objectives Ensuring the accurate ordering and installation of products and services Attaining assigned sales commitment including: protection of revenue sold, generation of new revenue, and ensuring customer satisfaction Advocate for customer needs with other CBT processes in order to develop new sales opportunities Completely understand and communicate competitor strategies, strengths and vulnerabilities to meet sales objectives Developing / Maintaining general levels of product / service expertise Effectively and efficiently working with sales support resources in order to meet customer needs and requirements Continuing Education / Administration (15%) Attend meetings related to programs established by sales management team Ensure all administration up to date accurate and timely (ie BMW, NOD, OFM etc) Attend scheduled training sessions Education Four years of High School or equivalent Four years of College Preferred Experience / Background No experience to 1 year Previous Job Experience Experience in a competitive sales environment preferred Special Knowledge / Skills / Abilities Excellent communication and interpersonal skills Professional appearance and etiquette Knowledge of consumer telecommunication products is a plus Superior listening skills Excellent Time Management skills Supervisory Responsibilities No Supervisory Responsibility