Description :
The Microsoft Federal Intelligence/Homeland Security (IH) services team assumes a key role in supporting the successful and accelerated achievement of our customers' objectives through Microsoft products. To continue supporting our customers, we are actively hiring Premier Field Engineers with a powerful combination of advanced technology skills and strategic business acumen. The role requires Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers. Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365. Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred, but not required at hire; however, must be obtained within 12 months of hire. Will consider related field (or equivalent) experie In addition, a working knowledge of the U.S. Intelligence Community, Homeland and/or Civilian Agency community, and an active security clearance is preferred. We are looking for experienced individuals to be located in the Washington DC area to be a part of this exciting team - some travel is required. Qualifications: Solid understanding of client/server, networking, and Internet technologies fundamentals. Must possess superior knowledge and demonstrated technical proficiency in 2000/2003 Server and Microsoft client products, Active Directory design and deployment, DNS, DHCP and other related areas with troubleshooting at the expert level within large network environments. Must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or Netmon. Five or more years experience in systems development, network operations, and software support or I.T. consulting. Five or more year's industry experience with Microsoft products, effective learning skills, works well in a team environment, Strong problem-solving skills. Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Network Load Balancing, MS Cluster Server/Multi-vendor Cluster and SAN implementations, SQL, IIS, ISA.