Description :
Job Title: Technical Writer
Job Category: Software Development
Product: Mac Office
Date Posted: 08/14/2008
Job Code: 239161
Location: CA - Palo Alto
Travel Required:
Passionate about creating great user experiences and enjoy providing insight and clarity to the user interface (UI) design experience? The Macintosh Business Unit User Experience (MacBU UX) team is looking for an experienced technical writer to contribute to the success of our innovative team. Responsibilities include:
Helping to define a cohesive user experience for Office for Mac products.
Writing UI text content for those products.
Working with product planning , software teams, and the UX team to define user experience.
Working with user researchers, designers, Help writers, and program managers to review specifications and create an effective and easy-to-understand UI.
Analyzing customer feedback to improve the next version of the UX.
Assisting Help writers in the creation of quality Help content that meets user needs.
Creating and contributing to the improvement of UX processes and guidelines.
Minimum requirements:
Three years experience planning and writing end-user UI text and Help
Outstanding technical writing skills
Demonstrated excellence in communication, organizational, project management, and interpersonal skills
Demonstrated experience building and maintaining relationships with on-site and remote software teams
Experience using corporate and industry style guidelines
Bachelor's degree in English, Journalism,Technical Communications, Instructional Design, or related field (work-related experience may substitute for degree)
Preferred qualifications:
Information design skills or instructional design skills
Knowledge of XML and XML tools
Mac software experience
Productivity suite software experience
Proactive problem-solving skills
Ability to rapidly learn new technologies
Ability to collaborate with software development teams and manage the technical review cycle, including excellent user-advocacy and interviewing skills